Terms & Conditions
Disclaimer
The content provided by Nuvexa is for informational purposes only and does not constitute medical advice or recommendations. Medical knowledge evolves and may be contested. Always consult a qualified healthcare professional before using any product. Testimonials or endorsements on the Site may be fictional. Presenters in advertisements or on the Site are not medical professionals. Nuvexa accepts no responsibility for errors, omissions or reliance on any information appearing on the Site. © Nuvexa 2025. All rights reserved.
1. General
1.1 The website shop-nuvexa.com (the “Site”) contains an online store for purchasing products (the “Services”). These Terms apply to all use of the Site and any purchase made through it.
1.2 All elements of the Site—including design, content, trademarks, software, systems and algorithms—are protected under South African intellectual-property laws.
1.3 You may not copy, reproduce, distribute, publish or otherwise use any Site content without prior written consent.
1.4 Using the Site or purchasing products constitutes acceptance of these Terms and a waiver of all claims against Nuvexa or its operators arising from such use.
1.5 These Terms constitute the sole binding agreement between Nuvexa and each user.
1.6 Nuvexa may amend these Terms at its sole discretion without prior notice. Amendments apply only to products or services purchased after the revised Terms are posted.
1.7 If you do not agree to these Terms, do not register or make any purchase.
1.8 Governing Law & Jurisdiction These Terms are governed by the laws of the Republic of South Africa. Any dispute shall be submitted to the exclusive jurisdiction of the High Court of South Africa (Gauteng Division, Johannesburg).
2. Limitations on Site Use
2.1 Users must be at least 18 years old and possess full legal capacity.
2.2 Users must reside in South Africa and hold a valid South African payment method (e.g., credit or debit card).
2.3 You are responsible for maintaining the confidentiality of your username and password.
2.4 You may not open an account on behalf of a third party without explicit authorisation.
2.5 You may not use another person’s login credentials in violation of law.
2.6 You release Nuvexa from liability for technical faults, outages or interruptions.
2.7 You release Nuvexa from liability for cyber-attacks or hacking attempts.
2.8 Although we employ security measures, Nuvexa cannot guarantee absolute data protection.
2.9 Nuvexa does not warrant that its servers are completely immune to unauthorised access.
2.10 By registering, browsing or uploading content, you waive any claim for damages arising from a data-security breach.
2.11 Nuvexa may remove any content or suspend any account at its discretion and without notice.
2.12 Certain communications may include cookies (see our Privacy Policy for details).
2.13 Payment-card details are not stored on our servers.
2.14 The Site acts solely as an intermediary between third-party suppliers and customers for personal-import purposes.
2.15 Users are also bound by the terms and conditions of Nuvexa’s partners and suppliers.
2.16 Each order is subject to South African law. The customer is responsible for any import duties or customs levies that may apply.
2.17 Prices displayed on the Site represent the total amount payable unless stated otherwise. The price confirmed at checkout is the binding price.
2.18 Placing an order automatically subscribes you to operational email notifications (order updates, invoices, tracking information).
2.19 You may opt out of marketing emails at any time, but operational messages are mandatory.
2.20 The Site is not responsible for the quality, safety or fitness for purpose of products supplied by third parties.
3. Intellectual-Property Notice
All trademarks, service marks, trade names, logos and other intellectual property displayed on the Site are the property of Nuvexa or its licensors. Nothing on the Site grants any licence or right to use any intellectual property without the owner’s prior written consent.
4. Limitation of Liability
To the fullest extent permitted by South African law, Nuvexa shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, use of, or inability to use the Site or any products purchased through it.
5. Severability
If any provision of these Terms is held unenforceable, that provision will be modified to reflect the parties’ intention, and the remaining provisions will remain in full force and effect.
6. Contact
For questions about these Terms & Conditions, please email:
📧 contact@shopnuvexa.com